Contact Us

E-mail response time

Weekdays: 10:00-17:00
Closed on Saturdays, Sundays, national holidays, and year-end and New Year holidays

Response under the Covid19 pandemic

Video Market Corporation is implementing a telecommuting work style in accordance with the Group's response policy in order to prevent the spread of the new coronavirus within and outside the company and to ensure the safety of employees.
During this period, depending on the nature of your inquiry, our response may be delayed.
We apologize for any inconvenience this may cause and appreciate your understanding and cooperation.

Note

If you have set your inbox to block/restrict incoming email from certain domains, please make sure that you allow emails from "mirail.video" and "support@mirail.video"

  • Depending on the content of your inquiry, it may take time for us to reply.
  • Depending on the content of your inquiry, we may not be able to reply to you.
    • If you cancel your membership, you will no longer be able to view the movies you have rented or purchased.

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