Personal Information Protection Policy

1. VIDEO MARKET CORPORATION (hereinafter referred to as "the Company") complies with the laws and regulations, national guidelines, and other norms regarding the handling of personal information and specified personal information, with respect to the handling of all personal information and specified personal information of employees and others.
2. When acquiring and using personal information and specified personal information, the Company shall specify the purpose of use and shall not handle personal information and specified personal information beyond the scope necessary to achieve the specified purpose of use. In addition, in order to prevent the use of personal information for purposes other than those specified, the Company will take appropriate management measures to prevent leakage, loss, or damage of personal information.
3. The Company will not provide acquired personal information and specified personal information to any third party, except with the consent of the person concerned or in accordance with laws and regulations. In the event that consent of the person concerned has been obtained, the Company will not provide acquired personal information and specified personal information to a third party beyond the scope stipulated by laws and regulations.
4. The Company may outsource the handling of personal information to a third party. In such cases, the Company will exercise necessary and appropriate control over the entrusted party in accordance with the "Act on the Use of Personal Information to Identify Specific Individuals in Administrative Procedures" and the "Act on the Protection of Personal Information".
5. The Company will properly handle personal information that has been processed in such a way that specific individuals cannot be identified (anonymized information) from the viewpoint of strictly protecting the privacy of our customers.
6. If the Company receives a complaint or consultation regarding the handling of personal information, specified personal information, the Company will promptly investigate the facts of the matter and respond in good faith within a reasonable period of time.
7. The Company will continuously review its personal information protection policy regarding the protection of personal information and the protection of specified personal information in light of changes in social conditions and the environment, and will improve its efforts to protect personal information and the protection of specified personal information.

July 11, 2019
Video Market Corporation
Keiichi Onodera, President and Representative Director

Privacy Policy-Handling of Customers' Personal Information

1. Purpose of Use of Personal Information

The Company will use personal information to the extent necessary to achieve the following purposes of use in the following operations conducted by the Company.

1) Operations

Content distribution business and related operations

2) Purpose of use

1. To provide and operate the services
2. To receive, investigate, and answer questions
3. To send information on new features, updates, campaigns, maintenance, important notices, etc. related to the service
4. To send, confirm delivery of, and return ordered products, gifts, and prizes, etc.
5. To compile, analyze, and create statistical data on the attributes of personal information and user information (information that has been processed so that specific personal information cannot be identified or restored ("anonymous processed information") may be compiled, analyzed, and provided as statistical data for publication on the Site or to business partners.
6. For marketing research, product planning, and research and development
7. To identify those who violate the Terms of Use and refuse them the use of the Service.
8. To improve the convenience of the service by customizing advertisements and contents for each customer.

2. Joint Use

The Company will share the personal information of our customers with content providers to the extent necessary to achieve the purpose of use. However, the information will only be shared between the Company and the content providers and will not be shared among content providers. In such cases, the content providers will appropriately manage and supervise the use of personal information through contracts or other means that prevent the leakage of personal information.

1) Items of the personal information to be jointly used: e-mail address, works viewed, age, and gender

2) Scope of joint users: The content providers that will jointly use the information are listed here.
Shochiku Co., Ltd.

3) Purposes of joint use are as follows

1. To send information on new features, updates, campaigns, maintenance, important notices, etc. related to the service
2. To send, confirm delivery of, and return ordered products, gifts and etc.
3. To compile, analyze, and create statistical data on the attributes of personal information and user information (information that has been processed so that specific personal information cannot be identified or restored ("anonymous processed information") may be compiled, analyzed, and provided as statistical data for publication on the Site or to business partners.)
4. For marketing research and planning, and research and development

4) Name and address of the person responsible for the management of personal information used jointly and, in the case of a corporation, its representative:

Company name: Video Market
Address: 52F Tokyo Opera City Tower, 3-20-2 Nishi-Shinjuku, Shinjuku-ku, Tokyo
President, and Representative Director: Keiichi Onodera

3. Provision of the personal information to third parties

The Company will not provide personal information to third parties (including third parties located in foreign countries; the same shall apply hereinafter) without the user's consent, except for reasons permitted under the Act on the Protection of Personal Information (hereinafter referred to as the "Personal Information Protection Act") or other laws and regulations.

4. Outsourcing

The Company may outsource the handling of personal information to third parties to the extent necessary to achieve the above purposes of use, and in the course of such outsourcing, the Company may disclose personal information to such third parties. In such cases, the Company will appropriately manage and supervise the contractor by means of a contract, etc. to prevent leakage of personal information, etc.

5. Disclosure, Correction and Suspension of Use of Registered Information

When a customer requests disclosure, correction, or suspension of use of his/her own personal information, the Company will confirm the identity of the customer and respond to the request as soon as reasonably possible.

1) Procedures for responding to requests for disclosure

Please note that a fee of 1,000 yen will be charged for requests for disclosure of registered information. If additional fees are required, such as for special disclosure or notification procedures, such additional fees may be charged in consideration of such additional costs.

2) Correction

To the extent necessary to achieve the purpose of use, the Company will investigate without delay, and based on the results of the investigation, the Company will notify users whether or not the registered information can be corrected.
In the event of correction, the Company will notify the users. However, this does not apply to cases in which the Company is not obligated to make corrections under the Personal Information Protection Law or other laws and regulations.
This does not apply to cases in which the Company is not obligated to make such corrections under the Personal Information Protection Law or other laws and regulations.

3) Suspension of Use, etc.

If the Company is requested to stop using or delete a customer's personal information in accordance with the provisions of the Personal Information Protection Law on the grounds that the information has been handled beyond the scope of the purpose of use publicly announced in advance or that the information has been obtained through deception or other wrongful means, the Company will notify the customer of the reason for the stop of use or deletion. In such cases, if it is found that there is a reason for such a request, the Company will suspend the use of the personal information without delay after confirming the identity of the customer, and will notify the customer. However, this does not apply to cases in which the Company is not obligated to suspend the use of personal information under the Personal Information Protection Law or other laws and regulations.

4) Contact for disclosure, correction, and suspension of use of personal information

mirail.video > à Contact us from the Contact page

6. System for handling personal information and measures to be taken

The Company takes strict technical and organizational security measures to manage the personal data it has acquired.

(Organizational security control measures)
In addition to appointing persons responsible for the handling of personal data, the Company clarifies the employees who handle personal data and the scope of personal data handled by such employees and has established a system for contacting and reporting to the person responsible in the event that the Company becomes aware of any fact or indication of a violation of the law or the handling regulations.

(Personnel Safety Control Measures)
Regular training is provided to employees on matters to be considered in handling personal data. The confidentiality of personal data is stipulated in the employment regulations.

(Physical Safety Control Measures)
In areas where personal data is handled, the Company controls employee access to rooms and restricts the equipment and other items that employees may bring into such areas and has implemented measures to prevent unauthorized persons from accessing personal data.
All equipment that handles personal data is encrypted.

(Technical safety control measures)
Access control is implemented to limit persons in charge and the personal information databases handled. Multiple structures are in place to protect the information systems that handle personal data from unauthorized external access and unauthorized software.

(Understanding the external environment)
When the Company outsources personal data, the Company mainly selects Japanese domestic companies. In some cases, such as cloud storage, the Company outsources personal data to overseas companies (including cases of data storage only). In such cases, the Company outsources to companies that have established a system for personal data protection based on our understanding of the system for personal data protection in that country-refer below

Overseas outsourcing of personal data in in-house information
Google Workspace (Japan/USA/EU)

Overseas personal information protection systems

United States of America, European Union

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8. Disclaimer

The Company will operate the service appropriately in accordance with the law and our regulations to prevent leakage of personal information, etc. However, in the following cases, the Company shall be exempt from liability and assume no legal responsibility for any trouble caused by the acquisition of personal information by a third party.

1. Case A) When a user himself/herself reveals personal information, etc. to other users through functions on our company's or our contractor's services or through other means
2. Case B) When a user is identified by information entered on our service by a user other than the user himself/herself
3. Case C) When a leakage of personal information is caused by the user’s use of an advertisement site on the service provided by the Company.
4. Case D) In the event of leakage or other accidents that occur through no fault of the Company.

9. Others

Users may not be able to receive appropriate services if they do not provide accurate and up-to-date information about themselves.

10. Request for confirmation of terms of use of each service

In the terms of use of each service and on the individual agreement pages electronically generated, the contents of "Handling of Personal Information" may be added or changed in accordance with the content of the relevant service. The Company requests the users to confirm such terms and pages.

11. Changes to this "Personal Information Protection Policy" and "Handling of Personal Information

In order to better protect various types of information, or to respond to changes in laws and other regulations, the Company will review our handling of various types of information from time to time and may change "Personal Information Protection Policy" and "Handling of Personal Information" as necessary without notice. The Company will notify users of any changes to "Personal Information Protection Policy" and "Handling of Personal Information" by posting them on this website, and to the extent permitted by law, the Company will use the user’s personal information (including information obtained before the changes) in accordance with the revised "Personal Information Protection Policy" and "Handling of Personal Information" to the extent permitted by law. The Company will handle various types of information (including information obtained before the change) in accordance with the revised "Personal Information Protection Policy" and "Handling of Personal Information" to the extent permitted by law. Changes to this "Personal Information Protection Policy" and "Handling of Personal Information" shall take effect from the time they are posted on this website and our services.

12. Contact for Inquiries

For inquiries regarding the Personal Information Protection Policy, please contact

Video Market Corporation
Personal Information Protection Manager

3-20-2 Nishi-Shinjuku, Shinjuku-ku, Tokyo
Tokyo Opera City Tower 52F
Keiichi Onodera, President & CEO

Last revised: March 28, 2022